March 24, 2020
To our Residents’ Families and Friends:
As Woodside continues to work diligently to care for your loved ones during this public health emergency, we are asking for your help with the following:
First, please limit deliveries to Woodside to only NECESSARY ITEMS such as medications, clothing and medical equipment. Although we understand you are trying to brighten your loved one’s day by dropping off goodies, flowers, etc., the number of items being dropped off has become extremely overwhelming for our care staff who need to focus their full attention on caring for our residents. We also want to remind you that COVID-19 can live on surfaces for several days, and although we are disinfecting items as able, items from the community still pose a risk. Necessary items will be disinfected before entering our buildings and only delivered once daily at 4 pm.
Second, we are working extremely hard to keep residents connected with their loved ones via FaceTime and Skype visits (please email email@example.com to set up a time to video chat) as well as general telephone access, recognizing that this is a difficult time for everyone. Yet, our Nurses are being flooded with several phone calls from different family members for the same resident requesting the same update multiple times a day. This is taking precious time and resources away from the care of our residents and patients when they need it the most. Therefore, we respectfully request that each family appoint a POINT-PERSON TO COMMUNICATE WITH US and that point-person then share updates on your loved one throughout the family and with friends minimizing the repeated phone calls and allowing us to focus on care.
We appreciate your understanding as protecting our residents during this time continues to be our number one priority!
March 18, 2020
As we continue to manage through this crisis, we want to thank the families and friends of our residents for your ongoing support of our efforts to keep our residents healthy by restricting visitors across the Woodside campus. We realize it has been difficult to be away from your loved one during this time and we appreciate your continued understanding as we do everything possible to protect Woodside and those who live and stay here.
Remember, we have several ways for you to connect with your loved one including FaceTime and Skype capabilities, as well as general telephone access. You may email firstname.lastname@example.org to set up a time for a video chat. For after-hours and weekends, please call Woodside Lutheran Home at 920-499-1481 and Woodside Manor at 920-499-7560.
We encourage all families to stay up to date by following us on Facebook or visiting our website at http://woodsideseniorcommunities.org/
March 17, 2020
We want to connect you with your loved ones as much as we can during this difficult time period. We have FaceTime and Skype capabilities, as well as general telephone access for residents at Woodside Lutheran Home, Woodside Villa and Woodside Manor. You may email email@example.com to set up a time for a video chat. For after hours and weekends, please call Woodside Lutheran Home at 920-499-1481 and Woodside Manor at 920-499-7560.”
March 13, 2020
Family and friends of residents may continue to drop off and pick up items, including laundry, for your loved one at the front entrances of Woodside Lutheran Home and Woodside Manor 2 between 8:00am and 4:30pm, Monday through Friday. Please call ahead to coordinate a drop-off or pick up time.
Call Woodside Lutheran Home at 920-499-1481 and Woodside Manor at 920-499-7560.
March 13, 2020
As of March 12, Woodside Senior Communities is restricting visitors across our campus to prevent exposing our facility to COVID-19 (Coronavirus). This is being done to ensure the continued health of our residents. Woodside does NOT have any cases of Covid-19 within any of our facilities.
March 12, 2020
Woodside Senior Communities is completely restricting access to visitors across our campus to prevent exposing our facilities to COVID–19 (Coronavirus) effective immediately. CMS has regulated that visitors “should not be allowed to come into the facility, except for certain situations, such as end-of-life situations or when a visitor is essential for the resident’s emotional well-being and care”. Doors across campus will all be locked down with signage and only essential staff and vendors will be allowed into facility once they have passed the CDC screening guidelines.
We will continue to follow the guidelines for preventing the spread of COVID–19 from our federal and local governments and will do our best to keep you informed any changes.
We appreciate your understanding and support as we do everything possible to protect Woodside and those who live and stay here.
**This site will be updated as new information becomes available**
Please refer to the following Websites to obtain the latest information on COVID – 19